Duo‑Pen is a cordless warm vertical compaction device that uses heat to cut, soften, down pack, and compact root canal filling material (gutta percha).
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We do everything we can to ensure the prices on our website are updated, and we try to keep our prices constant. Due to uncontrollable circumstances, the manufacturers sometimes need to change their prices resulting in our prices adapting. Because of this, the prices of an out‑of‑stock item cannot and will not be honoured in the event our manufacturers increase their prices.
Prompt Shipping and professional packaging
We offer a broad range of shipping options thanks to our long-standing relationships with UPS, FedEx and DHL. Our warehouse personnel will pack every item to our exacting specifications. Your goods will go through an extensive inspection and will be adequately secured before being shipped. We ship to thousands of customers each day across different countries. The fact that we are committed to becoming the biggest online retailer in the World is obvious. Both Europe as well as the USA have distribution and warehouse centers.
Orders that contain more than one item are assigned processing times in accordance with the item.
Prior to shipment, all purchased products will be thoroughly inspected. Most orders are now shipped within 48 hours. The delivery estimate is 3 to 7 days.
Returns
We don't manage the stock at our factory and warehouse. So the actual stock may fluctuate at any moment. It's possible that the stocks could be depleted after your order has been placed.
Our policy lasts for 30 days. We cannot return or exchange your purchase if it has been 30 days from the date of purchase.
To be considered eligible for return it must be in its original packaging, unopened and in the condition you received it. The item must be in the original packaging.
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